Thursday 27th June - Workshops

Workshops at ETC Venues County Hall

• An Introduction to Measuring the User Experience, Bill Albert [9.00am - 5.00pm]

• A strategic research framework everyone can use, Meena Kothandaraman & Zarla Ludin [9.00am - 4.00pm]

• Jobs to be done methodology, Clare Ridd & Alek Lagowski [9.00am - 12.30pm]

• Yes, and - Soft Skills for UX Researchers, Khalida Allen & Patti Carlson [ 1.30-5.00pm]

Workshops at The Office Group, Scott House

• Elevating your users - recruiting people for research, Jess Lewes & Maria Santos [9.00am - 12.30pm]

• Street Photography Skills for UX Research, Steph Troeth [1.30pm - 5.00pm]

All workshops start at the stated time, registration opens 30 minutes before.

Friday 28th June - Talks

Registration opens at 9am, talks finish at 5pm.

• Key experience indicators for product management, Tomer Sharon [9.30am]

• Don’t go it alone- turning your doubters into defenders, Sabine Seyffarth [10.30am]

• Collaboration Between In-House & Agency; STBY & Spotify, Daphne Stylianou & Emily Chu [11.30am]

• The path to customer centricity, Monica Todd [12.00noon]

• Exploring the emotional user experience, Bill Albert [12.20pm]

• Lunch and Lightning talks [1.00pm]

• Operatoinalising Research. How Research Ops can help, Emma Boulton [2.00pm]

• Psychological safety for researchers, Tristan Ostrowski [2.20pm]

• The Selfish Giant, Nabeeha Ahmed [2.40pm]

• Researching voice UX, Charlotte Davies [3.30pm]

• Creativity in research, Dalia El-Shimy [3.50pm]

• Considering research, Dave Hora [4.20pm]

In 2019 we’ll be returning to ETC Venues, London County Hall.

Address: Belvedere Road, London, SE1 7PB

The venue is a 5 minute walk from either Waterloo or Westminster stations.

Plan your journey with Google Maps

Instructions for finding the venue